Book your mouse into boarding online
Mouse boarding in Sydney has never been easier than at B i r d s v i l l e. Our premises at 684 Botany Road, Alexandria, has cages designed specifically for mice, kept in a quiet, low-light area to help them feel comfortable while you’re away.
Next time you go on holidays, travel for business, or just need a safe temporary home for your mouse, boarding at Birdsville is the answer. Our caring team will look after your mouse with the same premium care we’d give our own pets, so you can have peace of mind that your companion is well fed, happy and secure.
Once you have your dates, book online. Drop-off needs to happen during our listed business hours, and our team will then coordinate your mouse’s care for the whole time you’re away. There’s no need to bring a cage, as we provide feed. Just bring your mouse’s favourite running wheel or other toys, or pick some up at B i r d s v i l l e when you drop your mouse off for boarding.
Mouse boarding cage measurements: 43cm long, 30cm deep, 15cm high.
Mouse boarding cage. The cage, substrate and water bottle are included in your boarding fee. Please bring your little fella’s favourite toys and somewhere for them to sleep.
Advance bookings aren’t required, but are recommended, especially during school holidays and over the Christmas and New Year period.
What’s Included in Mouse Boarding at Birdsville?
Mouse boarding at Birdsville includes daily cage cleaning, fresh food and water, and regular health checks, split across a morning and afternoon routine.
Morning
- Daily cage cleaning, including a change of substrate and disinfection with vet-grade F10 solution.
- Fresh feed and water.
- Visual health checks.
Afternoon
- Freshly chopped fruit and vegetables, along with a top-up of mouse food.
- A further visual health check.
How Does Birdsville Care for Mice During Boarding?
Birdsville cares for boarding mice with secure, monitored premises, daily health checks and a diet suited to their needs. We’re located on a major Sydney intersection with a monitored alarm system and CCTV cameras, and the public isn’t permitted in the area where boarding animals are kept. We also use air filtration to help minimise dust in the boarding area, which matters given how sensitive mice are to respiratory issues.
Our Mouse Care Includes
- A secure enclosure that protects against weather extremes and draughts.
- A balanced diet of mouse pellets, with added fresh vegetables and fruit.
- Optional mite and worming prevention for an additional $15.
- Wood shavings provided as standard bedding.
- Close observation from our team throughout the day, with handling during cleaning and feeding.
- Regular health checks, with owners notified of any unusual change in behaviour.
- As a nocturnal species, mice prefer dim, low-light spaces rather than bright ones, so we keep boarding mice somewhere they’ll feel comfortable rather than in a brightly lit area.
- Mice are prone to respiratory disease, so their cages are open at the top to allow plenty of ventilation.
What Are Mouse Boarding Rates at Birdsville?
Mouse boarding rates at Birdsville are priced per day, and both the drop-off day and the pick-up day are included in the price. For example, dropping your mouse off on a Monday afternoon and collecting them on Tuesday morning counts as 2 days of boarding. Any extra care, such as added supplements or medication, is charged as an additional daily fee.
Please check Petsville Hotel for current pricing.
Your mouse will be in an active room with people frequently nearby, so they’ll never feel alone.
43cm long 30cm deep and 15 cm high
What Do I Need to Bring for Mouse Boarding at Birdsville?
Please bring your mouse’s favourite chew and enrichment toys, such as a running wheel or a seagrass chew. This is a requirement for every animal boarding with us, as part of our policy to provide stimulation and enrichment during their stay. You’re welcome to bring your own toys, or pick some up at B i r d s v i l l e.
We won’t board mice without at least one enrichment toy, since mice naturally miss their owners while boarding, and this can cause stress. There’s also some risk of animals fighting if you’re boarding more than one mouse in the same enclosure, so please let our team know if this is a concern.
What Are Birdsville’s Mouse Boarding Policies?
Illness and Health Requirements
As trusted mouse boarding specialists in Sydney, we’re unable to board mice with a known illness, as we’re not a veterinary practice.
Cage-Sharing and Aggression
Boarding always carries some risk of stress for small, delicate animals like mice, simply because it’s a new environment. To help minimise this, we require all boarders to have enrichment toys and a hide, provided by the owner. Animals sharing a cage, even ones that live together at home, can occasionally become territorial or aggressive toward each other in unfamiliar surroundings. If we notice bullying or aggression between cage mates, we’ll separate them, notify the owner, and apply an additional charge for the extra space required.
H3: Health Risks in Small Animals
Small animals can be fragile, and issues like stress, worms, mites, lice, fleas, liver or kidney failure, anaerobic bacteria in the gut, urinary tract infections, respiratory problems, mycoplasma, anorexia, lethargy, abscesses, tumours, heart failure and overgrown teeth can all cause sudden weight loss, illness or death. Many of these are difficult to spot in mice. Our team are passionate animal lovers, ranging from junior to senior staff, with backgrounds in animal welfare including previous experience with the RSPCA, zoos and as vet nurses, and they’re committed to giving your mouse the best possible care.
Early Arrival, Late Pickup and Abandoned Animals
If you arrive early to collect your mouse, we don’t offer a refund, but we can credit the unused days toward your next stay. For example, arriving 2 days early earns 2 days’ boarding credit. If you arrive late, you’ll be charged for the extra days. Mice left in-store for more than 15 days past the paid boarding period are considered abandoned and will be found a new home, a decision that can’t be reversed once made.
By booking a stay with us, you’re agreeing to our Terms and Conditions.
When Is Birdsville Closed for Mouse Boarding Drop-off and Pick-up?
If your drop-off or pick-up date falls on one of the dates below, you’ll need to bring your mouse in, or collect them, a day earlier or later instead. Our team is still in store caring for boarding animals on these dates, but we’re not able to accept drop-offs or pick-ups due to reduced staffing or higher customer volumes.
- New Year’s Day: 1 January
- Australia Day: 26 January
- Good Friday: date varies each year
- Easter Saturday: date varies each year
- Easter Sunday: date varies each year
- Easter Monday: 6 April 2026
- Anzac Day: 25 April
- King’s Birthday: 8 June 2026
- Labour Day (October): date varies each year
- Christmas Eve: 24 December
- Christmas Day: 25 December
- Boxing Day: 26 December
- New Year’s Eve: 31 December
Please note: on these dates, Birdsville is closed to the public, but a team member is still on-site feeding and caring for boarding animals. You’ll be charged for the day if your mouse is still in-store.
Click here to book your mouse into boarding
Frequently Asked Questions
How much does mouse boarding cost in Sydney?
Current pricing is listed on Petsville Hotel, where you can check availability and book your mouse’s stay online. Boarding is charged per day rather than as a flat rate.
How do I book mouse boarding at Birdsville?
You can book online through Petsville Hotel. Drop-off needs to happen during our listed business hours, so check these before your stay. We recommend booking ahead, especially during school holidays and over the Christmas and New Year period.
How is mouse boarding priced if I drop off and pick up on different days?
Boarding is priced per day, and both the drop-off and pick-up days count toward your total. For example, dropping your mouse off on a Monday afternoon and collecting them on Tuesday morning counts as 2 days of boarding, even though it’s less than 24 hours.
Can two mice board together in the same cage?
Mice that already share a cage at home can usually board together. There’s some risk of fighting if you’re boarding more than one mouse, so please tell our team beforehand. If cage mates become stressed or aggressive, we’ll separate them and let you know, with an additional charge for the extra space required.
What do I need to bring for my mouse’s stay?
Just bring your mouse’s favourite chew or enrichment toys, such as a running wheel or a seagrass chew. We provide everything else, including the enclosure, bedding and food. At least one toy is required for every stay, as it helps reduce stress while your mouse is away from home.
What is included in the mouse boarding fee?
Your mouse boarding fee includes the cage, substrate, a water bottle, daily feeding and health checks. You just need to bring your mouse’s favourite enrichment toys, such as a running wheel, since we require at least one toy for every stay.
Do you provide food for boarding mice?
Yes. We provide a balanced diet of mouse pellets, with fresh fruit and vegetables added daily, so there’s no need to bring your own feed. Let our team know if your mouse has any specific dietary needs before drop-off.
Will my mouse be lonely while boarding?
No. Boarding mice stay in an active room with people frequently nearby throughout the day, so they always have company. Our team also handles and interacts with mice during cage cleaning and feeding, giving them regular social contact even while their owners are away.
Is Birdsville’s mouse boarding facility secure?
Yes. Our facility is on a monitored site with alarm system and CCTV cameras, and the public isn’t permitted in the area where boarding animals are kept. Your mouse is cared for in a secure, supervised environment throughout their stay.
Can you treat my mouse for mites or worms while boarding?
Yes, we offer optional mite and worming prevention for an additional $15. Let our team know at drop-off if you’d like this service added to your mouse’s stay.
Can my mouse receive medication or supplements while boarding?
Yes, our team can administer medication or supplements during your mouse’s stay. This is treated as extra care and is charged as an additional daily fee, so please let us know at drop-off what’s needed and how often it should be given.
What happens if my mouse gets sick while boarding?
We can’t board mice with a known illness, since we’re not a veterinary practice. Because mice are prey animals, they hide signs of illness well, so watch for clues like puffed-up fur or wobbliness, and tell us about any health concerns before your mouse’s stay.
Will my mouse be kept somewhere dark and quiet?
Mice are a nocturnal species and prefer dim, low-light spaces over bright ones. We keep boarding mice in a comfortable, appropriately lit area rather than a brightly lit part of the store, while still keeping their cages well-ventilated.
How long do pet mice live?
Pet mice typically live around 1 to 3 years, considerably longer than mice in the wild, which usually survive only 3 to 6 months due to predation and disease. Most pet mice descend from laboratory stock, which can make them prone to certain health issues as they age.
What happens if I arrive early to collect my mouse?
We don’t offer a refund for early collection, but we can credit the unused days toward your next boarding stay. For example, if you collect your mouse 2 days early, you’ll receive 2 days’ worth of boarding credit to use on a future visit.
Can I drop off or pick up my mouse on a public holiday?
No. On public holidays and other listed closure dates, our team is on-site caring for boarding animals, but we can’t accept drop-offs or pick-ups. Bring your mouse in, or collect them, a day earlier or later instead.
What happens if I’m late picking up my mouse?
You’ll be charged for each extra day your mouse stays with us. Mice left more than 15 days past the paid boarding period are treated as abandoned under our policy and rehomed, a step we can’t undo, so please get in touch as early as possible if you’ll be late.
